“Intelligence isn’t expecting people to understand what your intent is; it’s anticipating how it will be perceived.”

– Shannon L. Alder

Avoid Costly Rework with User-Centered UX Design

Imagine this scenario: after months of planning, budgeting, and anticipation, your new digital application is ready. You've researched, crafted a detailed product roadmap, and invested heavily in development. Finally, the product is launched! But when real users interact with it, the functions, interfaces, and benefits you thought they'd embrace fall flat. Suddenly, you're back to square one, facing wasted time, money, and resources.

We've all experienced this frustration. (If not, consider yourself fortunate!). But we believe a specific, proven process implemented at the beginning of the development lifecycle can prevent this costly rework.

Introducing OneSpring JAM Sessions: Clarify Your UX Design Vision

To address this critical need, OneSpring developed Joint Application Modeling, or JAM Sessions. These sessions empower you and your team to gather accurate software requirements early in the development process, ensuring a user-centered UX Design. Using human-centered design principles, visualization techniques, and rapid prototyping, JAM Sessions clearly and concisely communicate your customer's goals.

Reduce Ambiguity, Increase ROI with Expert UX Design

By modeling software requirements in this collaborative way, we significantly reduce the ambiguity that often plagues software development projects. Addressing this uncertainty upfront has a direct and positive impact on your project's cost and time-to-market. OneSpring's expert UX Design service will help you achieve these efficiencies.

User-Centered UX Design: Satisfied Users, Successful Products

When you prioritize a human-centered approach—and get it right from the start—your users will be satisfied with the final product. While the core process of our JAM Sessions has remained consistent, the technology and knowledge we leverage have evolved alongside advanced methodologies like Agile and Lean. The value we deliver to our OneSpring.net customers, remains the same: exceptional UX Design that drives results.

If you’re familiar with Joint Application Design (JAD) sessions, you may see some parallels here. JAD was developed back in the ’70s as a way to include customers (users) in the development process in order to gain early consensus. While JAD and JAM Sessions are fairly similar, they’re different in some key areas. Take a look.

Here at OneSpring, we’ve seen firsthand that customers benefit from these engaging, collaborative and iterative techniques. Even though the advances in our technologies have changed over time, the value itself remains the same – and at the end of the day, what we do is all about people and process.

How you and your team bring them together (and perfect them) collaboratively is what the JAM Session is all about.