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Sr. UX Program Design Lead

Contract

Remote/Hybrid (Atlanta, GA)

Competitive Rate

Role Summary

The Sr. UX Program Design Lead serves as the primary point of accountability for a 6-month, Agile-driven redesign of an enterprise web application.

This role blends program management discipline with hands-on UX leadership — overseeing delivery, stakeholder relationships, sprint execution, and design quality.

The Program Lead will guide a cross-functional team of five across research, design, and front-end development, ensuring on-time, on-budget delivery that meets or exceeds client acceptance criteria.


Key Responsibilities

  • Own end-to-end program delivery: sprint planning, milestone tracking, risk escalation, and stakeholder communication

  • Lead daily collaboration with client stakeholders (IT, product, business) and align team output to acceptance criteria defined in JIRA user stories

  • Drive UX design quality across screen designs and interactive workflows in Figma, adhering to the client’s design system

  • Facilitate design reviews, critique sessions, and client feedback cycles; translate findings into actionable design direction

  • Oversee information architecture (IA) development and ensure alignment between IA, user flows, and Angular component structure

  • Coordinate knowledge transfer and handoff documentation to the client IT development team upon project completion

  • Manage SOW scope, budget tracking, and change management

  • Lead team in producing: product backlog (JIRA), application workflows (FigJam/Miro), UI designs, and interactive Figma prototype

  • Serve as primary quality reviewer across all deliverables before client submission


Required Qualifications

  • 6+ years of experience in UX program or project management, leading cross-functional teams on enterprise digital engagements

  • 6+ years of human-centered design experience: IA, UX workflows, UI design, and interactive prototyping

  • Demonstrated experience managing Agile Scrum teams (sprint ceremonies, backlog grooming, velocity tracking)

  • Proficiency in Figma for design review, IA documentation, and prototype evaluation

  • Experience with Atlassian JIRA and Confluence for backlog management and documentation

  • Strong knowledge of WCAG 2.1 AA / Section 508 compliance requirements

  • Proven ability to communicate at both executive and tactical levels; experienced in client-facing facilitation

  • Portfolio demonstrating UX program leadership and design oversight required


Preferred Qualifications

  • Experience overseeing front-end development (Angular, HTML/CSS) teams in an integrated design+dev engagement

  • Familiarity with design system implementation (component libraries, token governance)

  • PMP or PMI-ACP certification

  • HFI or CUA certification

  • Experience in professional consulting environments


Tools

Figma, FigJam, Miro, Atlassian JIRA, Atlassian Confluence, Microsoft 365


Education

Bachelor’s degree or higher in HCI, Human Factors, UX Design, Computer Science, or a related field. Equivalent professional experience considered.