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Sr. UX Program Design Lead
Contract
Remote/Hybrid (Atlanta, GA)
Competitive Rate
Role Summary
The Sr. UX Program Design Lead serves as the primary point of accountability for a 6-month, Agile-driven redesign of an enterprise web application.
This role blends program management discipline with hands-on UX leadership — overseeing delivery, stakeholder relationships, sprint execution, and design quality.
The Program Lead will guide a cross-functional team of five across research, design, and front-end development, ensuring on-time, on-budget delivery that meets or exceeds client acceptance criteria.
Key Responsibilities
Own end-to-end program delivery: sprint planning, milestone tracking, risk escalation, and stakeholder communication
Lead daily collaboration with client stakeholders (IT, product, business) and align team output to acceptance criteria defined in JIRA user stories
Drive UX design quality across screen designs and interactive workflows in Figma, adhering to the client’s design system
Facilitate design reviews, critique sessions, and client feedback cycles; translate findings into actionable design direction
Oversee information architecture (IA) development and ensure alignment between IA, user flows, and Angular component structure
Coordinate knowledge transfer and handoff documentation to the client IT development team upon project completion
Manage SOW scope, budget tracking, and change management
Lead team in producing: product backlog (JIRA), application workflows (FigJam/Miro), UI designs, and interactive Figma prototype
Serve as primary quality reviewer across all deliverables before client submission
Required Qualifications
6+ years of experience in UX program or project management, leading cross-functional teams on enterprise digital engagements
6+ years of human-centered design experience: IA, UX workflows, UI design, and interactive prototyping
Demonstrated experience managing Agile Scrum teams (sprint ceremonies, backlog grooming, velocity tracking)
Proficiency in Figma for design review, IA documentation, and prototype evaluation
Experience with Atlassian JIRA and Confluence for backlog management and documentation
Strong knowledge of WCAG 2.1 AA / Section 508 compliance requirements
Proven ability to communicate at both executive and tactical levels; experienced in client-facing facilitation
Portfolio demonstrating UX program leadership and design oversight required
Preferred Qualifications
Experience overseeing front-end development (Angular, HTML/CSS) teams in an integrated design+dev engagement
Familiarity with design system implementation (component libraries, token governance)
PMP or PMI-ACP certification
HFI or CUA certification
Experience in professional consulting environments
Tools
Figma, FigJam, Miro, Atlassian JIRA, Atlassian Confluence, Microsoft 365
Education
Bachelor’s degree or higher in HCI, Human Factors, UX Design, Computer Science, or a related field. Equivalent professional experience considered.
