Case Studies

Explore how OneSpring combines 20 years of human-centered design expertise with AI enablement to solve complex product challenges. Our case studies showcase governance-first implementations, research-backed strategies, and design solutions that drive adoption, reduce risk, and accelerate time-to-value.

Enterprise

The Four Levels of AI Adoption: Why Most Companies Are Stuck at Level One

AI adoption starts with people, not tools. Discover the four levels of AI adoption—upskilling, workflows, automation, and agentics—and learn how to move beyond basic training to autonomous systems.

A woman presents an AI upskilling workshop to a group of employees in a modern office setting.

AI Enablement

Enterprise

The Four Levels of AI Adoption: Why Most Companies Are Stuck at Level One

AI adoption starts with people, not tools. Discover the four levels of AI adoption—upskilling, workflows, automation, and agentics—and learn how to move beyond basic training to autonomous systems.

A woman presents an AI upskilling workshop to a group of employees in a modern office setting.

AI Enablement

Enterprise

How Customer Insights Help Product Teams Build Features People Want

Product teams waste millions building unwanted features. Savvy organizations harness customer insights, uncovering revenue-boosting opportunities before development begins.

Team talking over customer insights in an open bright office.

Customer Insights

Enterprise

How Customer Insights Help Product Teams Build Features People Want

Product teams waste millions building unwanted features. Savvy organizations harness customer insights, uncovering revenue-boosting opportunities before development begins.

Team talking over customer insights in an open bright office.

Customer Insights

Enterprise

The Strategic Experience Architect: Why The Future of UX is Already Here

OneSpring fuses design, tech, and strategy via AI-powered research, rapid prototyping, and usability insights—enabling executives to scale UX impact efficiently.

OneSpring team member working on a MacBook in an open concept office.

AI Enablement

Enterprise

The Strategic Experience Architect: Why The Future of UX is Already Here

OneSpring fuses design, tech, and strategy via AI-powered research, rapid prototyping, and usability insights—enabling executives to scale UX impact efficiently.

OneSpring team member working on a MacBook in an open concept office.

AI Enablement

Large

Improving Access and Usability for USDA’s Rural Development Website

The USDA improved access to critical housing and development resources by applying a research approach to its Rural Development website. Changes reduce task time and built trust for rural communities.

USDA Homepage

Digital Accessibility

Large

Improving Access and Usability for USDA’s Rural Development Website

The USDA improved access to critical housing and development resources by applying a research approach to its Rural Development website. Changes reduce task time and built trust for rural communities.

USDA Homepage

Digital Accessibility

SMB

Redefining the future of online learning

OneSpring revitalized Stride's education platform through strategic UX redesign, boosting task success by 72% and cutting workflow time by 43% for schools purchasing resources.

Screenshot of Stride's education platform interface showing a modern dashboard with learning resources and navigation elements for online education.

Product Design

SMB

Redefining the future of online learning

OneSpring revitalized Stride's education platform through strategic UX redesign, boosting task success by 72% and cutting workflow time by 43% for schools purchasing resources.

Screenshot of Stride's education platform interface showing a modern dashboard with learning resources and navigation elements for online education.

Product Design

Medium

Improving the usability of a leading fintech platform

OneSpring's redesign of Corpay One's financial dashboard delivered a modern UI with streamlined workflows, resulting in 46% faster tasks, 22% higher success rates, and improved user satisfaction and feature adoption.

A professional woman wearing glasses and a dark blazer viewing a corporate expense management interface on an iMac. The screen displays "Corpay!" software with an "Order a Physical Card" form. The workspace includes a small plant and notebook on a wooden desk with warm lighting.

Product Design

Medium

Improving the usability of a leading fintech platform

OneSpring's redesign of Corpay One's financial dashboard delivered a modern UI with streamlined workflows, resulting in 46% faster tasks, 22% higher success rates, and improved user satisfaction and feature adoption.

A professional woman wearing glasses and a dark blazer viewing a corporate expense management interface on an iMac. The screen displays "Corpay!" software with an "Order a Physical Card" form. The workspace includes a small plant and notebook on a wooden desk with warm lighting.

Product Design

Enterprise

Improving Efficiency and Navigation for Fleet Management

OneSpring enhanced MyLeasePlan app with easier fuel PIN access, automatic mileage tracking, simplified service history viewing, and streamlined document uploads based on user feedback.

MyLeasePlan mobile app interface showing fleet management dashboard with vehicle information, navigation menu, and key performance metrics.

Product Design

Enterprise

Improving Efficiency and Navigation for Fleet Management

OneSpring enhanced MyLeasePlan app with easier fuel PIN access, automatic mileage tracking, simplified service history viewing, and streamlined document uploads based on user feedback.

MyLeasePlan mobile app interface showing fleet management dashboard with vehicle information, navigation menu, and key performance metrics.

Product Design

SMB

Crafting genuine gratitude through advanced AI

A heartfelt platform where students and parents can share authentic appreciation with teachers through smart technology that ensures positive, personalized messages while preserving genuine emotional connection.

"Thank My Teacher" platform interface showing gratitude message composition screen with AI-assisted writing tools and sentiment analysis features.

AI Product Design

SMB

Crafting genuine gratitude through advanced AI

A heartfelt platform where students and parents can share authentic appreciation with teachers through smart technology that ensures positive, personalized messages while preserving genuine emotional connection.

"Thank My Teacher" platform interface showing gratitude message composition screen with AI-assisted writing tools and sentiment analysis features.

AI Product Design

Medium

Streamlining Digital Forensics with User-Centered Design

GrayKey usability testing identified navigation problems and workflow inefficiencies. The redesign focused on information hierarchy, quick actions, improved icons, simplified downloads, and better storage options, resulting in higher completion rates and user satisfaction.

Laptop sitting in a desk behind police tape.

Product Design

Medium

Streamlining Digital Forensics with User-Centered Design

GrayKey usability testing identified navigation problems and workflow inefficiencies. The redesign focused on information hierarchy, quick actions, improved icons, simplified downloads, and better storage options, resulting in higher completion rates and user satisfaction.

Laptop sitting in a desk behind police tape.

Product Design

Enterprise

Revolutionizing Equifax’s B2B Digital Experience Through UX Service Design

Equifax revamped its B2B platform through strategic UX research, enhancing navigation and personalizing user experiences. Results included increased engagement, higher content consumption, and improved satisfaction metrics.

Woman checking out at POS terminal.

Product Design

Enterprise

Revolutionizing Equifax’s B2B Digital Experience Through UX Service Design

Equifax revamped its B2B platform through strategic UX research, enhancing navigation and personalizing user experiences. Results included increased engagement, higher content consumption, and improved satisfaction metrics.

Woman checking out at POS terminal.

Product Design

Enterprise

Modernizing access to US Air Force products and services

OneSpring helped SAIC create a unified Enterprise Portal for Air Force Test Labs using Lean UX methods, delivering interactive roadmaps and federally-compliant design systems that met accessibility standards.

F-22 jet flying over the desert.

Product Design

Enterprise

Modernizing access to US Air Force products and services

OneSpring helped SAIC create a unified Enterprise Portal for Air Force Test Labs using Lean UX methods, delivering interactive roadmaps and federally-compliant design systems that met accessibility standards.

F-22 jet flying over the desert.

Product Design

Large

Assessing key application usability and performance

OneSpring redesigned King & Spalding's intranet with modern UX/UI, applying legal industry expertise to transform complex information systems into an intuitive platform that met the law firm's specific organizational requirements.

Judge's gavel on black background.

Product Design

Large

Assessing key application usability and performance

OneSpring redesigned King & Spalding's intranet with modern UX/UI, applying legal industry expertise to transform complex information systems into an intuitive platform that met the law firm's specific organizational requirements.

Judge's gavel on black background.

Product Design