OneSpring team members working on laptops and desktops in a large, modern office.

THE CHALLENGE

AI Without Design is Unusable AI

If people don’t understand, trust, or use AI, the capability
is irrelevant.

  • "Users don't trust our AI recommendations."

  • "The AI is powerful, but the interface is confusing."

  • "We need to explain how AI decisions are made."

Human-Centered AI

All capabilities for one monthly price

We translate AI capability into human-centered solutions that drive trust, clarity, and adoption.

40%

40%

Boost in AI feature adoption

OUR PROCESS

OUR PROCESS

From AI Capability to User Value

From AI Capability to User Value

Stop guessing how to handle messy LLM outputs and start leading the way. We equip your team with the exact interaction patterns and dynamic prototyping frameworks required to match AI development velocity, ensuring design never becomes the bottleneck.

Stop guessing how to handle messy LLM outputs and start leading the way. We equip your team with the exact interaction patterns and dynamic prototyping frameworks required to match AI development velocity, ensuring design never becomes the bottleneck.

Discover

Discover

Understand AI capabilities, user needs, and the human-AI interaction model.

Understand AI capabilities, user needs, and the human-AI interaction model.

Design

Design

Create interfaces that explain, empower, and build user trust in AI decisions.

Create interfaces that explain, empower, and build user trust in AI decisions.

Validate

Validate

Test with real users to ensure AI interactions are intuitive and valuable.

Test with real users to ensure AI interactions are intuitive and valuable.

Capabilities

Capabilities

AI Specializations

AI Specializations

Stop guessing how to handle messy LLM outputs and start leading the way. We equip your team with the exact interaction patterns and dynamic prototyping frameworks required to match AI development velocity, ensuring design never becomes the bottleneck.

Stop guessing how to handle messy LLM outputs and start leading the way. We equip your team with the exact interaction patterns and dynamic prototyping frameworks required to match AI development velocity, ensuring design never becomes the bottleneck.

Conversational AI

Conversational AI

Design chatbots and voice assistants that feel natural, helpful, and appropriately human.

Design chatbots and voice assistants that feel natural, helpful, and appropriately human.

Recommendation Systems

Recommendation Systems

Create transparent, explainable recommendations that users understand and trust.

Create transparent, explainable recommendations that users understand and trust.

Predictive Analytics

Predictive Analytics

Visualize predictions and confidence levels in ways that inform decision-making.

Visualize predictions and confidence levels in ways that inform decision-making.

Automation Interfaces

Automation Interfaces

Design human-in-the-loop experiences that balance automation with user control.

Design human-in-the-loop experiences that balance automation with user control.

AI Dashboards

AI Dashboards

Create executive-friendly views of AI performance, insights, and impact.

Create executive-friendly views of AI performance, insights, and impact.

Generative AI Products

Generative AI Products

Design interfaces for AI content generation with appropriate guardrails and feedback loops.

Design interfaces for AI content generation with appropriate guardrails and feedback loops.

DESIGN PRINCIPLES

DESIGN PRINCIPLES

Our AI Design Philosophy

Our AI Design Philosophy

Stop guessing how to handle messy LLM outputs and start leading the way. We equip your team with the exact interaction patterns and dynamic prototyping frameworks required to match AI development velocity, ensuring design never becomes the bottleneck.

Stop guessing how to handle messy LLM outputs and start leading the way. We equip your team with the exact interaction patterns and dynamic prototyping frameworks required to match AI development velocity, ensuring design never becomes the bottleneck.

Transparency Over Magic

Transparency Over Magic

Transparency Over Magic

Transparency Over Magic

Users should understand AI recommendations, not blindly follow them.

Users should understand AI recommendations, not blindly follow them.

User Control & Override

User Control & Override

User Control & Override

Users must always be able to override, correct, or ignore AI suggestions.

Users must always be able to override, correct, or ignore AI suggestions.

Appropriate Confidence

Appropriate Confidence

Appropriate Confidence

Appropriate Confidence

AI should disclose confidence and say when it doesn’t know.

AI should disclose confidence and say when it doesn’t know.

Progressive Disclosure

Progressive Disclosure

Progressive Disclosure

Hide AI complexity by default; reveal when requested.

Hide AI complexity by default; reveal when requested.

THE AI DESIGN TOOLKIT

Frameworks for Shifting Landscape

Static design screens shatter when the content changes every single time. Here is how we bridge the massive gap between traditional UX workflows and generative applications.

  1. Conversational UI Components

    Drop-in interface patterns for streaming text, contextual citations, and progressive disclosure. Stop wasting cycles reinventing the chat window.

    Drop-in interface patterns for streaming text, contextual citations, and progressive disclosure. Stop wasting cycles reinventing the chat window.

  2. Edge Case Architecture

    Graceful recovery mechanics for the inevitable. Map the exact user flows for when models hallucinate, latency spikes hit, or requests go entirely off the rails.

    Graceful recovery mechanics for the inevitable. Map the exact user flows for when models hallucinate, latency spikes hit, or requests go entirely off the rails.

  3. Dynamic LLM Prototyping

    Move past flat mockups. Learn how to wireframe prompt structures and test logic loops long before a single developer touches Claude Code.

    Move past flat mockups. Learn how to wireframe prompt structures and test logic loops long before a single developer touches Claude Code.

  4. Dev-Design Sync Workflows

    Operating rhythms specifically calibrated to match the aggressive, week-over-week iteration cycles demanded by AI engineering teams.

    Operating rhythms specifically calibrated to match the aggressive, week-over-week iteration cycles demanded by AI engineering teams.

  5. Trust & Transparency Layers

    UI elements that instantly communicate model confidence scores and explain algorithmic decisions without destroying the user experience.

    UI elements that instantly communicate model confidence scores and explain algorithmic decisions without destroying the user experience.

  6. Regulatory-Grade UX

    Audit-ready design components built to satisfy compliance reviews while keeping the actual customer journey frictionless.

    Audit-ready design components built to satisfy compliance reviews while keeping the actual customer journey frictionless.

OUR EXPERTISE

OUR EXPERTISE

On-Demand Talent

On-Demand Talent

Our AI Solutions services are backed by deep expertise across all UX disciplines.

Top-tier professionals on-demand with flexible pricing and no hidden costs. Scale based on project demands for one monthly fee.

Let's Talk

Need More?

Get Started

Get Started

Access top-tier expertise and services with transparent, flexible pricing—scaling effortlessly to meet your business goals.

Top-tier professionals on-demand with flexible pricing and no hidden costs. Scale based on project demands for one monthly fee.

ADDITIONAL SOLUTIONS

ADDITIONAL SOLUTIONS

Modernization Services

Modernization Services

Beyond AI-specific product design, we offer comprehensive services to support your organization's full digital transformation.

Top-tier professionals on-demand with flexible pricing and no hidden costs. Scale based on project demands for one monthly fee.

Let us tailor a turnkey solution for you—purpose-built to achieve your business goals.

Deliverables

Deliverables

What You Receive

What You Receive

AI Interaction Design System

AI Interaction Design System

AI Interaction Design System

Comprehensive guidelines for AI-specific UI patterns, messaging, and feedback mechanisms.

Comprehensive guidelines for AI-specific UI patterns, messaging, and feedback mechanisms.

Coded Prototypes and Applications

Coded Prototypes and Applications

Production-grade applications that de-risk delivery, accelerate time-to-market, and prove value with real users.

Production-grade applications that de-risk delivery, accelerate time-to-market, and prove value with real users.

User Research Insights

User Research Insights

Validated understanding of how users perceive, trust, and interact with AI features.

Validated understanding of how users perceive, trust, and interact with AI features.

Implementation Specifications

Implementation Specifications

Developer-ready specs including AI response handling, loading states, and fallback behaviors.

Developer-ready specs including AI response handling, loading states, and fallback behaviors.